​Role Overview

We are looking for a Salesforce Training & Communications Consultant to support a Salesforce implementation within the Energy sector. The role focuses on delivering effective training and communication to ensure successful user adoption of Salesforce across the business.

Key Responsibilities

• Deliver onsite training to employees as part of the Salesforce implementation

• Design and deliver engaging training materials using tools such as Articulate 360

• Create user guides, training decks, and learning content tailored to different user groups

• Support change management and user adoption through clear communication strategies

• Work closely with project teams to understand Salesforce functionality and business processes

• Gather feedback from users and refine training approaches as needed

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Required Skills & Experience

• Hands-on experience supporting Salesforce implementations

• Strong background in training delivery and communications

• Experience using Articulate 360 (or similar e-learning tools)

• Prior experience in the Energy sector (highly desirable)

• Excellent communication and presentation skills

• Ability to deliver onsite, face-to-face training to business users
  

Desirable

• Experience working in large or regulated environments

• Change management or user adoption experience