​Head of Key Accounts

About the Role

Are you passionate about leading high-performing teams and helping businesses transition toward a sustainable energy future? Our client is a leading energy solutions provider in the UK, supporting large commercial and industrial customers with electricity supply, energy management, and decarbonisation strategies.

They are now seeking a Head of Key & Strategic Accounts to lead a team of Senior Account Managers and Account Managers responsible for managing high-value enterprise clients. This is a hands-on leadership role where you will drive growth, retention, and customer satisfaction across a portfolio of major UK businesses, ensuring your clients achieve both commercial and sustainability goals.

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Your Mission

As Head of Key & Strategic Accounts, you will combine leadership with direct client engagement to deliver results for both your team and your portfolio of strategic customers.

Key responsibilities include:

Leadership & Team Management

• Lead, motivate, and develop a team of Senior Account Managers and Account Managers to deliver exceptional customer outcomes.

• Foster a collaborative, high-performance, and customer-focused culture.

• Coach and develop your team’s commercial, technical, and relationship management skills.

• Support recruitment, onboarding, and succession planning within the team.

Sales & Commercial Performance

• Manage and grow your own portfolio of large, complex accounts while guiding your team in theirs.

• Oversee sales of electricity supply and energy solutions, including fixed, flexible, and value-added contracts.

• Develop tailored commercial propositions aligned with customer needs and commercial objectives.

• Manage end-to-end sales processes from pipeline development to contract negotiation and closure.

• Meet or exceed sales, margin, and customer satisfaction targets.

Customer Relationship Management

• Build and maintain strong relationships with key strategic customers and stakeholders.

• Act as a trusted advisor, supporting customers in achieving energy efficiency and decarbonisation goals.

• Identify and deliver value-added services, including renewable energy options, on-site generation, and demand-side response.

• Ensure excellent customer experience through proactive engagement, problem resolution, and partnership.

Strategic & Cross-Functional Collaboration

• Collaborate with Pricing, Risk, Legal, and Operations teams to develop competitive and compliant offers.

• Provide market insight and customer feedback to inform product development and improvement initiatives.

• Contribute to the development of sector-specific strategies and represent the team in governance and performance reviews.

Your Profile

Essential Skills & Experience:

• Proven track record of leading sales or account management teams within the UK energy sector, ideally supporting large commercial or industrial clients.

• Strong understanding of energy markets, contract types, and risk management principles.

• Success in negotiating complex commercial agreements and achieving ambitious sales targets.

• Excellent leadership, communication, and stakeholder management skills.

• Ability to coach, inspire, and develop high-performing teams.

• Strategic, data-driven, and customer-centric mindset.

• Comfortable in a fast-paced, dynamic, performance-focused environment.

Desirable Experience:

• Familiarity with decarbonisation solutions, such as renewable PPAs, energy efficiency, on-site generation, and demand-side response.

• Experience working in regulated or compliance-driven markets.

• Degree in Business, Energy, or related field (or equivalent experience).

Why This Role is Exciting

• Lead a high-impact team delivering energy solutions that drive sustainability for major UK businesses.

• Shape customer strategies in a rapidly evolving energy market.

• Influence both team performance and commercial growth at the enterprise level.

• Join a company that values collaboration, innovation, and continuous learning.

• Be part of the UK’s energy transition, helping businesses achieve Net Zero goals while driving commercial success.

Apply now!