The purpose of this role is to facilitate the prompt placement of insurance/reinsurance contracts in accordance with the client’s requirements and needs, in a timely manner, all in accordance with regulatory requirements and always acting in the best interest of the client.

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Key Role Accountabilities

• To place business into the Lloyd’s, London and International markets.

• To be accountable for resolving all business and accounts escalation queries.

• To keep the relevant Producer/Account Executive/BBU Technician informed as to the status of accounts and general business issues.

• To deal with new and renewal business, including mid-term changes.

• To ensure compliance with relevant Company and Market Rules and Procedures.

• To ensure client and underwriter accounts are set up in compliance with Company Rules and Procedures.

• To input new business, renewals and mid-term changes onto the Company’s workflow systems.

• To ensure that the Company’s workflow systems are updated promptly to reflect the current status of any risk.

• To record and deal promptly with any telephone enquiries/other verbal enquiries, exercising own judgement, based upon knowledge and experience, as to when to refer to senior colleagues.

• To ensure completion of market sheets and other broking notes.

• To ensure files are completely accurate in accordance with Company Rules and Procedures.

• To report promptly any material changes to Divisional Forecast.

• To report breaches, errors & omissions, disputes and complaints.

• To ensure compliance with the Company’s Rules and Procedures and other management

Qualifications & Experience

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Essentials:

• Detailed understanding and knowledge of the Company’s requirements regarding FCA rules relating to relevant customers.

• Detailed understanding and knowledge of general insurance and underlying legal principles.

• I.T. Skills - MS Word, MS Excel, accurate data input are essential.

• ACII preferred.

• Ability to prioritise and organise own workload to ensure that deadlines are met.

• Ability to work under pressure without supervision.

• Ability to develop and sustain internal and external relationships.

• Team player.

• Ability to negotiate and construct effective written communications.

• Confident and effective telephone skills.

• Confidence to challenge senior colleagues.
  

Person Specification

• Strong organisation skills

• Ability to show initiative

• Ability to work as part as a team, but also the ability to self-motivate when working alone

• Ability to work under pressure and adhere to deadlines

• Willingness to follow procedures in full and not to take short cuts, even when under time pressures

• Confidence when dealing with external and internal communication
  

If this role is of interest, get in touch with Louie York at Vallum Associates via the following contact details: