We're looking for a Program Management Office Coordinator

​Role Purpose

To support the definition, documentation and ongoing management of processes, and to run and coordinate a weekly intake process, ensuring clear ownership, follow-through on actions and continuous improvement.

Key Responsibilities

1. Process Documentation

• Take the almost defined media processes and document them clearly and consistently (e.g. in PowerPoint).

• Ensure that each process is described in a way that can be easily understood and followed by stakeholders.

• Capture and clarify roles and responsibilities (R&Rs) within each process.

• Work with process owners to “babysit” these processes into life – i.e. support them as they move from definition to active use.

• Help ensure processes are formally communicated, understood and “closed down” as complete (addressing any gaps).

• Depending on progress, help nudge / nurture a subset of processes into a stable “business as usual” state where performance is good and they require minimal ongoing attention.

2. Intake Process Management

• Own and run the weekly intake meeting once up to speed (following a warm handover).

• Coordinate meeting logistics (agenda, materials, attendees).

• Capture actions and decisions in a clear, structured way.

• Proactively chase and follow up on actions arising from the meeting to ensure momentum and accountability.

Skills & Experience

• Experience in operations, PMO, business analysis or process improvement.

• Strong documentation skills – able to translate “almost defined” processes into clear, visual, and easy-to-understand artefacts (PowerPoint in particular).

• Good understanding of roles & responsibilities, handoffs and governance within business processes.

• Confident managing recurring meetings: preparing agendas, keeping discussions on track, capturing actions and following up.

• Comfortable working with multiple stakeholders and chasing actions diplomatically but firmly.

• Proactive, organised and able to work with limited supervision once onboarded.

If this sounds like a position you'd be interested in apply now!