Job Title: Technical Delivery Lead- Financial Services

Location: Hybrid, Leeds- 2days/week Onsite

Duration: 6 Months+ Contract

500GBP/Day Inside IR35

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Role Overview

We are seeking an experienced Technical Delivery Lead to drive end-to-end delivery and operational management within a large-scale financial services environment. The successful candidate will be responsible for managing routes-to-live, resolving complex technical challenges, ensuring service readiness, and delivering high-quality IT and engineering outcomes.

This is a hands-on leadership role requiring strong technical problem-solving capabilities, stakeholder management expertise, and the ability to lead cross-functional teams in a fast-paced environment.

Key Responsibilities

Delivery & Operations Management

• Manage the complete delivery lifecycle, including planning, execution, deployment, and routes-to-live.

• Ensure service readiness, operational stability, and compliance throughout implementation activities.

• Identify and mitigate delivery risks, dependencies, and bottlenecks.

• Drive incident, problem, and change management processes aligned with industry best practices.

Technical Leadership & Problem Resolution

• Lead the resolution of critical and high-impact technical issues across infrastructure, applications, and platforms.

• Act as the primary technical escalation point for complex operational challenges.

• Conduct root cause analysis (RCA) and implement long-term solutions.

• Collaborate with engineering and support teams to troubleshoot system integrations and platform failures.

Stakeholder & Team Management

• Work closely with engineering, operations, product, and business stakeholders to ensure successful delivery outcomes.

• Provide clear updates on project progress, risks, and technical challenges.

• Lead and mentor cross-functional teams, fostering accountability and high performance.

Engineering & Service Delivery Oversight

• Ensure IT and engineering deliverables are completed to agreed quality standards and timelines.

• Validate solutions against security, compliance, and operational requirements.

• Promote automation, monitoring, and performance optimisation initiatives.

Continuous Improvement

• Identify opportunities to improve operational processes and delivery efficiency.

• Support adoption of Agile, DevOps, and Site Reliability Engineering (SRE) practices.

• Contribute to knowledge sharing and best-practice development.

Required Skills & Experience

Technical & Delivery Expertise

• Strong experience in delivery management within Managed Services or complex IT environments.

• Proven track record of resolving large-scale technical and operational issues.

• Solid understanding of:

• IT Infrastructure (Cloud and On-Premise)

• Application Lifecycle Management

• Networking and Systems Integration

• Experience with ITSM frameworks such as ITIL.

• Hands-on experience with tools such as ServiceNow, Jira, or similar platforms.

Leadership & Communication

• Experience leading cross-functional technical teams.

• Excellent stakeholder management skills across multiple organisational levels.

• Strong written and verbal communication skills, including executive-level reporting.

Problem Solving & Execution

• Strong analytical and troubleshooting capabilities.

• Ability to work under pressure and manage competing priorities.

• Proactive mindset with a strong sense of ownership and accountability.

Preferred Skills

• Strong analytical and problem-resolution skills.

• Experience within financial services environments.

• Exposure to DevOps, SRE, and automation practices.