​We are looking for a Major Incident Manager to join our team in Sheffield on a contract basis.

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Job Description:

• Manage global P1/P2 incidents across complex enterprise systems.

• Coordinate technical teams to diagnose defects and validate fixes prior to deployment.

• Ensure incidents were correctly logged and tracked through JIRA and ServiceNow.

• Provide executive-level incident and quality reporting during crisis management events.

• Work closely with QA and Test teams to support validation of defect fixes prior to release.

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If this position is of interest to you, apply now!