​Key Responsibilities

• Gather, analyze, and document business requirements from utility stakeholders.

• Work closely with business users, product owners, and technical teams to translate requirements into functional specifications.

• Conduct gap analysis, process mapping, and impact assessment for market-related initiatives.

• Support implementation and enhancement of utility market systems and processes.

• Facilitate workshops, stakeholder discussions, and requirement elicitation sessions.

• Create BRDs, FRDs, user stories, process flows, and test scenarios.

• Collaborate with QA teams for UAT planning, execution, and defect resolution.

• Ensure compliance with utility industry regulations, market rules, and governance standards.

• Support change management activities and business process improvements.
  

Mandatory Utilities Markets Knowledge

• Understanding of Electricity and Gas Markets.

• Knowledge of Wholesale and Retail Energy Markets.

• Familiarity with market mechanisms such as:

• Day-Ahead Market (DAM)

• Intraday Market (IDM)

• Balancing Mechanism

• Capacity Market

• Ancillary Services

• Knowledge of energy trading lifecycle and settlement processes.

• Understanding of market participants including Suppliers, Generators, Traders, DNOs/DSOs, TSOs, and Regulators.

• Experience working with utility market platforms and regulatory frameworks.