Dear Candidate,

We have urgent position AI Prompt Engineer @ Windsor, UK– Hybrid -Contract ,could you please find the JD below and please let me know your interest with your updated CV.

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Role: AI Prompt Engineer

Location: Windsor

Type of job: Contract

Mode of work: Hybrid – 1 Day onsite in a week

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JD :

Essential skills/knowledge/experience:

• Strong hands-on experience in LLM prompt engineering for production systems.

• Experience with conversational AI for customer service (voice & chat).

• Knowledge of agentic AI design patterns and orchestration.

• Experience with RAG, grounding techniques, and prompt evaluation.

• Understanding of Responsible AI, security, and compliance controls.

• Familiarity with Git, CI/CD concepts, and release governance.

• Strong stakeholder communication skills.

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Desirable skills/knowledge/experience:

• Voice AI / IVA / IVR modernisation experience.

• Experience in regulated industries (utilities, BFSI, public sector).

• Exposure to contact-centre metrics such as containment, deflection, CSAT.